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Account setup, your first purchase, and how the marketplace works.
8 articles →Checkout, payment methods, billing, and currency conversions.
12 articles →Asset IDs, integration scripts, R6 vs R15, troubleshooting.
15 articles →How to request a refund, eligibility, and what to do if something doesn't work.
6 articles →Becoming a seller, uploading animations, payouts, and tax forms.
14 articles →Password resets, two-factor auth, connected accounts, and privacy.
9 articles →What you can and can't do with purchased animations. Standard vs Extended.
7 articles →Finding past purchases, redownloading files, and animation updates.
5 articles →Reporting issues, abuse policies, and DMCA / takedown requests.
4 articles →Get in touch — we typically respond within a few hours during business days.